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I was so excited to put these on; they fit like a glove and were so comfortable and cute.
My first wear of them - just to the office and back home - I got a permanent scuff. It was as if someone scraped the veneer-like finish off of them.
I submitted for a return, sent pics, and my story. I received my boots on Saturday and wore them to the office yesterday (Monday).
My return was denied. For $200, this is incredibly disappointing and, to me, completely unreasonable. They literally told me a little shoe polish should fix it up.
I'm sorry, but if this was in fact "premium leather," this scuff - which hasn't been fixed with polish - should never have happened. And, I should have been given a refund if Anya's was a quality vendor who stands by their product!
Do NOT purchase unless you're okay with seriously scuffed up boots! And now, I will never buy from Anya's again. So disappointed.
Hi Moriah, and thank you for your honest feedback. We are sorry that your shoes were scuffed on the first wear. That is so disappointing! What Ashton suggested with the shoe polish should work out and make the scuff less noticable for you. The scratch will not impact the function of the shoes, so you should get many years of wear out of the boots just as thousands of customer before you. Please email us if that changes anytime soon and we will support you.
Love, love, LOVE these!!! I cant WAIT to be able to afford a pair in white!!!
I rarely can wear shoes straight out of the box. I usually have to wear them for a few days before I can decide if they are going to work. For years I had a bunion and 2 yrs ago, bunion surgery that left me with a few metal pins in my foot. I can only wear wide to box. These shoes make me so happy! And the lining makes it the better
I bought these and the wool lined Peerko lace up boots earlier this winter and I love them. They look great and feel comfortable on.
So comfortable right out of the box! No need to break them in! 10/10 shipping was fast too!