Orders are typically packed and shipped within 1-2 business days. Orders arriving over weekend days will begin to be fulfilled starting the following Monday.

Estimated delivery times displayed at checkout are estimates only and do not constitute a guaranteed delivery date.

For a brief period after the order was first submitted, changes can be made without disruption to the order fulfillment process. If you would like to make any changes to your order, please reach out to us using the Contact Us form, or email us directly as shop@anyas-shop.com as soon as possible.

If the order has shipped already and you would have preferred to make a change, contact us about initiating a return.

When orders are fulfilled, a confirmation email with shipment tracking information is sent to the customer. This email will be sent to the same email address used during checkout when the order was placed.

We ship to most countries worldwide, however there are some countries we are currently unable to ship to. If your country does not show up as an option on the cart/checkout pages, then we do not currently ship to your country.

Yes. Navigate to the product listing you are interested in, then select the variations (color/size) you want and click the “Notify Me” button that appears near the add to cart button. A popup window will appear that allows you to enter your email address to opt in to a back-in-stock email notification.

Please reach out to us using the Contact Us form, or email us directly as shop@anyas-shop.com. We typically respond to email inquiries within 24 hours.

Emails that arrive outside our standard operating hours or over the weekend will be answered beginning the next standard business day.

Return/Refund Policy:

To be eligibile for a rull refund, returns must be in new condition, free from any damage, dirt, or smells, and include all original packaging and tags the product(s) shipped with.

See Shipping and Returns Policies for more details.

US-based Return Shipping:

• We will provide a return shipping label for you once the return request is approved.
  
• US-based orders over $75 in order value will be assessed a flat rate return fee of $7.*
  
• US-based orders under $75 in order value will be assessed a flat rate return fee of $3.*
  

*Customers who submit an exchange request are eligible for free return shipping on their original order, subject to the terms and conditions outlined under "Exchange Policies."

International Return Shipping:

Return shipping is organized and paid for by the customer to the address provided after submitting a return request.

Return Window:

Returns need to be shipped within the published return window. For a limited time, we offer Extended Holiday Returns. Orders placed between November 20 - December 20, 2024 are returnable through January 5, 2025.

If you would like to return a product, please contact us as soon as possible after you receive your order.

Yes. The customer organizes and pays for their own shipping to the address provided. Otherwise standard return policies apply (must be new and include all original packaging, etc.)

Customers are eligible for 1 free round of exchange shipping per order (including free return shipping on the original order and free outbound shipping on the new order).

Submit a new return/exchange request here:

Return/Exchange Request

• We will send you a return shipping label for your original order.
• When the original items are returned, they will be refunded.
• We will also send you a shipping code you can use when you place your new exchange order.
• Customer must place their own new exchange order through our website.

See Shipping and Returns Policies for more details.

Visit the Return / Exchange Request page on our website to submit a new request.

No. Returns must be in new condition and include all original packaging materials.

If a return arrives that does not meet the criteria for a full refund, it may be assessed a restocking fee or rejected altogether.

See our full Shipping & Returns Policies for more info.

Any returning items arriving back at our warehouse must be opened and verified before we process a refund. This can take up to several business days after the return tracking shows “delivered.”

Once we have verified the return and initiated a refund, you will be notified by email. At that point, how quickly funds reappear in your account depends on your payment method / card issuer, but it is typically within 5 – 7 days.